We measure visitors to our website using Google Analytics. This records what pages you view within our site, how you arrived at our site and some basic information about your computer, such as which browser you are using and the size of your screen. All of that information is anonymous - we so don't know who you are; just that somebody visited our site.
Any data collected by Google Analytics that is associated with cookies, user identifiers or advertising identifiers is retained for a period of 26 months.
We also make use of Google Analytics Demographics and Interest Reporting, which makes age, gender, and interest data collected by Google available to us so that we can better understand who our users are.
Booking online and buying gift vouchers
When you book a stay with us or order a gift voucher via our website we will record specific personal information about you, such as your name and email address. We also log account and transaction history or accounting purposes, and to monitor our business activities.
We use the hotel management system Eviivo to take bookings via our website. When you book using this system your personal information will be shared with Eviivo for the purposes of making your booking and may be transferred outside of the EU. You can read about Eviivo's approach to your privacy on their website.
Our online gift voucher shop is provided and managed by Web Smart Media, a Pitlochry based web design and marketing agency.
Social media embeds
We include certain social media widgets on our website, like TripAdvisor and Facebook feeds. To do so we embed code that they provide and we do not control ourselves. To function, their widgets generally know if you're logged in; for example Facebook uses this to say "x of your friends like this".
We do not have any access to that information, nor can we control how those networks use it.
If you provide us with your email address we may send you emails, either in reply to specific enquiries (such as one made using a contact form) or if you have opted in to our email newsletters. You have the ability to opt out of any of this communication at any time.
We will never provide your personal information or email address to any third parties except where they are specifically employed to help deliver our own services.
Our email marketing lists are also managed by our webmaster, Web Smart Media. Therefore, some personal information may be shared with them for marketing purposes.
A cookie is simply a technology for remembering something about you, in the form of small pieces of data that we store in your web browser. Every time you visit our website our cookies are sent to us, letting us recognise you as the same person that had visited previously.
Things you can do
You have the right to control how we use your personal information. In particular, you may at any time:
- get a copy of any personal data we hold about you
- have any incorrect, inaccurate or incomplete date corrected
- ask that personal data be erased if it is no longer needed
- ask that your data is not used for marketing purposes
- If you need to do so then please get in touch with us via the details below.
If you have any questions regarding this privacy notice please contact us by email at firstname.lastname@example.org or by post to 22-24 Airlie Street, Alyth, Perthshire, PH11 8AJ.